Shipping policy

At PAWVIAN, we are committed to delivering your orders as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times:

* United States: 7–15 business days
* Canada: 7–15 business days
* United Kingdom: 7–15 business days
* Australia: 7–15 business days
* Europe: 7–15 business days
* Other International Locations: 10–20 business days

Please note that shipping times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.

Tracking Your Order

Once your order has been shipped, a tracking number will be provided via email. Tracking information may take a few days to update after shipment.

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment is completed.

Delayed or Lost Packages

While we work closely with our shipping partners to ensure timely delivery, PAWVIAN is not responsible for delays caused by carriers, customs clearance, or unforeseen circumstances.

If you believe your package has been lost, please contact us at:

📧 pawvian2@gmail.com

and our team will be happy to assist you.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, we may not be able to modify the delivery details.

If you have any questions regarding shipping, please contact us:

📧 pawvian2@gmail.com

Thank you for choosing PAWVIAN.

PAWVIAN
Better Care. Happier Pets. 🐾