Return Policy

At Pawvians, your satisfaction is our priority. If you are not fully happy with your purchase, we’re here to help.

You may request a return within 7–14 days of receiving your order, provided the item is unused, in its original packaging, and in the same condition as delivered.

To start a return, please contact our support team with your order details. Once your return is approved, we will guide you through the return process.

Refunds (if applicable) will be processed after we receive and inspect the returned item. The amount will be credited back to your original payment method within a few business days.

Please note that shipping charges are non-refundable, and customers may be responsible for return shipping costs unless the item is defective or incorrect.

If you have any questions, our Pawvians support team is always ready to help you.